Join Our Team at Fleming Homes
A workplace that values teamwork and collaboration
At Fleming Homes, we believe great people make a great company. That’s why we’ve built a team of talented individuals who care deeply about their work and the people they collaborate with.
If you’re looking for a career where you can grow, make an impact, and enjoy the journey, we’d love to hear from you.
Current Vacancies
Head of Operations
About us
For 40 years we’ve been designing and manufacturing timber frames, while helping self-builders create homes that they are genuinely proud of, working closely with each customer, getting the details right, and building relationships that last long after the frames go up.
We’ve recently invested in a new factory, which means more capacity, more ambition, and a genuine opportunity to take what we do into new markets. Getting the most out of that investment and out of the teams who bring every project to life is where you come in.
The role
This is a new leadership position, and a genuinely broad one. You’ll take on operational oversight of most of the business – our client liaison, planning and building regulations, construction design, operations, and factory teams all sit within your area of accountability. Only sales, marketing, architectural design, admin and finance sit outside it.
This is a management role, not a doing role. You won’t be the one drawing up plans, running the factory floor, or liaising with clients day to day – you’ll be the person making sure the people who do those things are set up to succeed, working to the right standards, and pulling in the same direction.
Your central focus is operational flow – making sure work moves through the business, from order to delivery, at the optimum level of throughput and efficiency. Alongside that, you’ll carry direct accountability for factory management, health and safety, remedial management, and continuous improvement across the operation.
What you’ll be doing
- Owning operational flow across the business and ensuring the optimum level of throughput and efficiency
- Leading and developing the managers and teams responsible for client liaison, planning and building regulations, construction design, operations, and the factory
- Taking overall responsibility for factory management – output, quality, and performance
- Owning health and safety management both in house and onsite ensuring compliance and building a genuine safety-first culture
- Overseeing remedial management – making sure issues raised on live or completed projects are resolved properly, root causes are understood, and lessons are fed back into the process
- Driving continuous improvement (CI) across the business, ensuring we find and close gaps as well as fostering a culture of continuous learning
- Setting clear standards, expectations and KPIs for every team in your area, and holding managers accountable to them
- Working closely with sales, marketing, admin and finance to make sure operational capacity and priorities line up with the wider goals of the business
- Feeding performance data and operational insight back to the MD and leadership team through our EOS management system
Who we’re looking for
You’ll have a strong background in operations, production, or manufacturing leadership – ideally from timber frame, SIPs, modular, or another structural or manufacturing environment, though other relevant experience will also be considered.
You’ve led managers, not just teams. This means you know how to set direction, hold people to account across different disciplines, and get results through others doing rather than by doing it all yourself. You think in terms of flow, throughput and bottlenecks, and you’re comfortable owning health and safety as a genuine priority rather than a box to tick.
You’re structured and calm under pressure, equally comfortable in the factory, in a planning conversation, or in front of the leadership team. Critically, you will feel comfortable balancing the big picture (hitting delivery targets and efficiency measures) with the detail of what’s happening on the ground.
For us cultural fit matters just as much as skills and experience. We’re currently refining our core values through our EOS (Entrepreneurial Operating System) process, but what stays constant is the Fleming Way – how we treat each other, our clients, and the work we do together. We’ll be keen to understand your own values and how they align with ours.
How we work
This role is based at our premises in Duns in the Scottish Borders. Given the breadth of teams you’ll be overseeing, including our factory floor, a consistent, visible presence on site is essential for this role to build trust with your teams and understand what’s really going on day to day.
What we offer
- A senior leadership role with genuine influence over how the business runs and grows
- Oversight of much of the business, with the backing of an MD and leadership team invested in getting results the right way
- A quality product and a team that takes real pride in what they produce
- A small business culture where your contribution is visible and your voice is heard
- Participation in our EOS management system
To apply
We work in partnership with GRW Talent. To apply for any open roles please send your resume and a covering email to Katie Hydes, [email protected]. Please do not submit your CV via our website contact form.
Customer Success Manager
About us
For 40 years we’ve been designing and manufacturing timber frames, while helping self-builders create homes that they are genuinely proud of, working closely with each customer, getting the details right, and building relationships that last long after the frames go up.
We’ve recently invested in a new factory, which means more capacity, more ambition, and a genuine opportunity to take what we do into new markets. As we grow, making sure every client has a smooth, well-managed journey with us matters more than ever – and that’s where you come in.
The role
This is a new position at the heart of the client experience. You’ll be the main point of contact for our clients from the moment their order is confirmed right through to the day their timber frame is delivered – a familiar voice that they trust to keep things moving and answer their questions.
Think of yourself as air traffic control for each of our self-build projects. You’re not the one delivering elements of their project, but you make sure every part of the journey happens in the right order, at the right time so that each client’s project takes off, stays on track through every milestone and lands in its final destination exactly where it should – on time.
You’ll map out each client’s critical path, lock in delivery dates, and keep a close eye on everything that needs to happen and everyone who needs to make it happen to hit those critical dates.
What you’ll be doing
- Acting as the main point of contact for clients from order confirmation through to delivery – the person they call and trust
- Mapping each client’s critical path and locking in key delivery dates and milestones
- Coordinating with our estimating, planning and building regulations, construction design, and operations teams to keep every project moving and on schedule
- Issuing updated quotations to clients, prepared by our estimating team, and making sure clients understand any changes
- Collecting and managing important documentation from clients, such as CDM information, so nothing holds up a project
- Overseeing each client’s shared project file ensuring it is accurate, up to date, and easy for them to navigate
- Spotting early where a project risks falling behind schedule and communicating risks internally
- Escalating issues should they arise internally with a focus on ensuring prompt resolution so that you can keep your clients updated
- Keeping clients informed, reassured, and confident at every stage of their journey
- Working closely with internal customers (each internal team) to ensure a smooth handover at each stage of the process
Who we’re looking for
You’re highly organised and genuinely enjoy juggling multiple projects and clients at once and can do this without dropping any balls. You’re comfortable holding other people – across different teams – to timescales, in a way that maintains good relationships.
You’re a natural communicator who puts clients at ease, explains things clearly, and knows how to deliver both good news and difficult updates. You’re first choice for communication is the telephone and you follow up with e-mail 100% of the time as you’re detail-focused and want to ensure each communication you have is documented.
Experience in timber frame, self-build, house building, or project/customer coordination in a technical environment is helpful, but your attitude and organisational ability matter more than a specific background.
For us cultural fit matters just as much as skills and experience. We’re currently refining our core values through our EOS (Entrepreneurial Operating System) process, but what stays constant is the Fleming Way – how we treat each other, our clients, and the work we do together. We’ll be keen to understand your own values and how they align with ours.
How we work
While this is ideally an office-based role, we’re open to hybrid or remote arrangements for the right person. What matters most is that you spend meaningful time at our office and manufacturing facility because it’s how you’ll really understand our products, and what makes us tick as a team.
Our client base covers the whole UK so much of your communication will be via telephone, Teams or email. Occasional client-facing meetings may be required.
What we offer
- A pivotal role connecting our clients with the team building their home
- A quality product and service offering that you’ll be proud to support clients through
- A small business culture where your contribution is visible and your voice is heard
- Office based or hybrid/remote working.
To apply
We work in partnership with GRW Talent. To apply for any open roles please send your resume and a covering email to Katie Hydes, [email protected]. Please do not submit your CV via our website contact form.
Business Development Manager
About us
For 40 years we’ve been designing and manufacturing timber frames, while helping self-builders create homes that they are genuinely proud of, working closely with each customer, getting the details right, and building relationships that last long after the frames go up.
We’ve recently invested in a new factory, which means more capacity, more ambition, and a genuine opportunity to take what we do into new markets. We’re ready to start working with main contractors, small developers, and architects and we need the right person to lead that charge while continuing to maintain our core self-build sales pipeline.
The role
This is a new position, which means you’ll be building something rather than maintaining something. That’s either exciting or terrifying depending on who you are.
As the head of our sales team you’ll do two things – lead and grow our existing self-build sales team (six great people, currently without a dedicated manager) and personally drive a new business to business pipeline – developing relationships with custom build developers, main contractors, small developers, and architects who should be specifying timber frame on their projects.
You won’t be handing leads off to others. You’ll be getting in front of the right people yourself, understanding what they need, and working with our technical and estimating teams to put together proposals that win.
What you’ll be doing
- Leading and managing a small, motivated sales team – setting clear expectations, running regular pipeline reviews, and helping people develop
- Coaching the team to meet self-build sales targets
- Personally prospecting and developing relationships with main custom build developers, contractors, small developers, and architects
- Working with our estimating and design team to shape competitive, credible tenders for small scale multi-unit plot projects
- Building the business-to-business sales process from the ground up including pipeline management, reporting, and the right CRM discipline
- Representing the business at the right industry events and helping shape how we position ourselves in the market
- Liaising with the marketing team to ensure you and your team have the right resources to support business development
- Feeding market intelligence back to the MD and management team to sharpen our product and service offer
Who we’re looking for
You’ll have a background in timber frame, SIPs, modular, or another structural system or you’ll have other built environment experience and understand the dynamics of B2B procurement.
You’re a people person who’s also commercially sharp and ambitious. You know how to manage a team without micromanaging, you’re organised enough to build a pipeline from scratch, astute enough to know when a deal isn’t going anywhere, and resilient enough to keep going when things take longer than expected.
You don’t need to be told what to do every day, but you appreciate the backing of a leadership team that believes in what you’re building and will give you the support to build it.
For us cultural fit matters just as much as skills and experience. We’re currently refining our core values through our EOS (Entrepreneurial Operating System) process, but what stays constant is the Fleming Way – how we treat each other, our clients, and the work we do together. We’ll be keen to understand your own values and how they align with ours.
How we work
Most of our sales team work remotely. You’ll spend a good chunk of your time in front of prospects, which is exactly where you should be. That said, we’d expect you to spend regular time at our office and manufacturing facility. Not because we want to keep tabs on you, but because we want you to understand how we build our products and what makes us tick as a team.
In practice, we’d expect one day at the facility each week as a minimum, with flexibility around client commitments and travel. The rest of the time is yours to manage as the role demands.
What we offer
- A leadership role with genuine influence over the direction of the business
- A quality product you’ll be proud to sell
- A small business culture where your contribution is visible and your voice is heard
- Participation in our EOS management system
- Hybrid working – primarily remote and client-facing, with regular time at our office and manufacturing facilitybe enthusiastic about working as part of an ambitious and motivated team
To apply
We work in partnership with GRW Talent. To apply for any open roles please send your resume and a covering email to Katie Hydes, [email protected]. Please do not submit your CV via our website contact form.
Reach out to us and let us know why you’d make a great addition to our team.
Can’t see a role that fits your skills?
Reach out to us and let us know why you’d make a great addition to our team.
